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ABOUT CRUISING
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HOW TO CHOOSE A CRUISE

HOW TO BOOK YOUR CABIN

WHAT IT REALLY COST

FINDING THE BEST DEALS

THINGS TO KNOW BEFORE YOU GO

CRUISING WITH KIDS

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Things to know before you go

 
Things To Know – Before You Go

Dining
The dining experience on board a ship is one of the highlights of a cruise vacation. Gourmet meals are elegantly presented in the dining room; there are lavish buffets, and 24 hour room service at no additional charge. Most contemporary and premium cruise lines offer dining room meals in two scheduled seatings. When you are making your cruise reservation you will be asked whether you prefer early or late dining.

Early dining is typically breakfast at 7:30 a.m., lunch at noon and dinner beginning at 6–6:30 p.m. Late dining is usually breakfast at 8:30 a.m., lunch at 1:30 p.m. and dinner beginning at 8:00–8:30 p.m. This will be your dining time for all meals in the main
dining room for the duration of the cruise.

When choosing your dining time, select what times makes the most sense for your dinner. There are many options available for breakfast and lunch. Also, be sure to let your Cruise Consultant know in advance of any special dietary considerations you may have. The cruise line’s chefs will gladly attempt to accommodate diabetic, vegetarian, and low sodium diets.

In most cases, you will also be asked at what table size you wish to be seated. ‘Small’ is a table for 4–6 people, ‘large’ is 8–10. Tables for two are very hard to come by. They can be requested but they are seldom confirmed. The people you are seated with will be your dining mates for the duration of the holiday. The dining room coordinator on the ship works to match people by age category. You can meet some interesting people in the dining room, and many friendships are forged during the duration of a cruise.

Occasionally, you may be seated with people you consider to be incompatible, and would prefer not to dine with them for the rest of your trip. In such a case, discreetly see the Maitre d’ as soon as possible. Delicately explain the situation and ask if he can move you to another table.

Alternative dining restaurants are an increasingly popular feature on cruise ships. These intimate specialty restaurants are an alternative to the large, main dining room for dinner. They include upscale bistros or specialty restaurants featuring more contemporary choices. Here you can reserve a table for two whenever you choose. Make your reservations early, as they do fill up quickly. On a seven night
cruise or longer, choosing to dine in the alternative dining room once or twice adds a little variety to the dining experience. Reservations are required and there is a surcharge of approximately $10–$20 per person.

Activities On-Board
If you have any concerns at all about running out of things to do on board, put your mind at ease. Each evening, a listing of the daily activities for the following day is placed in your stateroom. The daily activities include exercise
programs, lectures, wine tasting, culinary demonstration, dance lessons, art auctions, port briefings and more.

Evenings offer a variety of entertainment from piano bars, to orchestra bands, comedians and Broadway shows. If you’re more interested in finding a quiet nook to catch up on your reading or engage in an intimate conversation there are plenty of quite places or that too.

Spa at Sea
Cruise ships today are placing great emphasis on their on-board spa program. The healing and restorative benefits of spa treatments have been embraced by the North American culture and have gained tremendous popularity
at sea in the last decade. Many of the spa programs on board are developed and managed by world renowned spas such as Mandara and Canyon Ranch. The facilities on board a cruise ship spa will likely include sauna and steam rooms, fully equipped gyms and therapeutic pools.

Generally, these facilities are available for adult passengers throughout the cruise at no additional charge. There is also a full menu of spa treatments available including massage, body wraps, facials and aesthetic services. These services are available by appointment only, and book very quickly! The charges for the services are generally in line with those at a resort or destination spa, maybe slightly higher. If you are planning to indulge in any treatments – book early to avoid disappointment.

Documentation
For Canadian and US citizens, proof of citizenship is required for all cruises. A valid passport is required for virtually all voyages to the Caribbean, Alaska Europe, South America, the Orient, India, Africa and the South Pacific.

Additionally, many countries require Visas. Your Merit Cruise Consultant will discuss the needs with you and assist you in obtaining the necessary documentation to ensure you comply with the cruise lines’ and countries’
requirements.

Cashless Cruising
Cruise lines have adopted a cashless cruising environment. Upon embarkation you will be required to set up an on-board account using a credit card or cash deposit. You will be issued a boarding card upon check in. This card will be encoded with your name, and will not only serve as you identification to get on and off the ship, but also as your on-board credit card. Each time you make a purchase from the bar, the gift shops, the spa, or the shore tour desk, your card will be swiped and you will sign for your purchases. Some ships now allow you to view your on-board account and the purchases you have made on your stateroom television. On the last night of your cruise an itemized bill listing your purchases will be left in your stateroom. If you have a credit card on file, you may simply allow them to charge your account and your statement will serve as your receipt. If you have left cash deposit, you will need to go the Pursers Desk to settle your account.

Cruising for the Physically Challenged Passengers
Most of the newer and larger cruise ships can comfortably accommodate guests with physical limitations, from those using a cane or a walker, to those guests restricted to a wheelchair.

Considerations include wider doorways, specially equipped tenders accessible by wheelchairs, ample elevators and ramps throughout the ship, designated wheelchair seating in the show lounges, and more. Specially designed cabins equipped with special needs facilities including modified bathrooms ad showers are available, in limited quantity.

Arrangements can also be made for the cruise staff to assist with boarding and disembarking the ship. Every effort possible will be made to ensure a pleasant cruise.

Staying Well On Board
All cruise ships are equipped with medical facilities on board. Some of the newer vessels are more sophisticated than the older ships, but all can adequately serve minor medical needs. A ship Doctor is always on board and can offer relief for most minor ailments, including motion sickness. If a medical emergency should arise that cannot be accommodated on board, the ship’s staff will assist in make arrangements to get you to the nearest medical facility, or arrange for your transportation home.

Insurance – for peace of mind
Travel insurance is often a confusing issue. Should you buy it? Do you really need it? If you pay with a credit card, aren’t you already covered?

Purchasing a cruise vacation is a considerable investment, and one that should be protected. When planning a holiday, the last thing anyone wants to consider is a situation arising to keep them from traveling. Unfortunately, sometimes it happens. It only adds insult to injury to be faced with unrecoverable expenses and charges when you are already facing a crisis that is keeping you from traveling. Most of the penalties imposed by the cruise lines are not covered by standard insurance policies. Trip cancellation insurance is available to specifically protect the investment of your vacation.

Each cruise line has a stated cancellation policy and penalties. In general, if you cancel your cruise inside of 60–90 days of the sailing date, a penalty will be imposed by the cruise lines, regardless of the reason for canceling. Trip cancellation and travel insurance is available by third party insurance companies, which will cover you should you cancel for a reason covered by the policy.

Typically, injury, sickness or death involving you or an immediate family member is covered. Be mindful of pre existing conditions. Your cruise consultant can recommend a travel insurance policy. It may be the cruise line’s insurance, or
it may be with an insurance company they regularly do business with.

If you must cancel for a covered reason, and you need to file a claim, your Merit Cruise Consultant will assist you in filing the claim and collecting the necessary documentation to expedite your claim. The insurance company will investigate the claim fully before making any refunds.

Merit Travel strongly recommends purchasing Trip Cancellation Insurance for any vacation purchase you make. Your Cruise Consultant will explain the details of the policy to you, and help you decide what is best for you.

REGISTRATION NUMBERS: ON-4499356/4499372 : BC-33127/34799/34798 : QC-7002238